Privacy Policy

This Privacy Policy explains how Leo Dispatch Inc (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website, contact us, or onboard as a carrier. By using our website or services, you agree to the practices described here.

Information we collect

We collect the information you choose to provide, including:

• Contact details — name, email address, phone number, and any message you send through our contact form or live chat.
• Carrier onboarding information — your MC authority and company details, driver and vehicle information, and documents you upload (such as driver’s license, certificate of insurance, medical certificate, DOT inspection, W-9, lease agreement, and vehicle registration).
• Payment-related information — banking or voided-check details you provide so we can set up payment and factoring on your behalf.
• Technical data — basic, non-identifying information your browser sends automatically (such as device and usage data) used to operate and secure the site.

How we use your information

• To provide dispatch services, onboard your authority, and book and manage loads.
• To communicate with you about your account, loads, paperwork, and support requests.
• To set up payment, invoicing, and factoring.
• To operate, maintain, secure, and improve our website and services.
• To comply with legal, tax, and safety/compliance obligations.

How we share information

We do not sell your personal information. We share it only as needed to provide our services — for example, with freight brokers, shippers, factoring companies, and the MC authority you lease onto — and with service providers who help us operate (such as email and hosting providers). We may also disclose information when required by law.

Data retention & security

We keep your information for as long as needed to provide our services and meet legal obligations, and we use reasonable safeguards to protect it. No method of transmission or storage is 100% secure, but we work to protect your data against unauthorized access.

Your choices

You may request access to, correction of, or deletion of your personal information, or ask us to stop contacting you, by emailing leodispatchinc@gmail.com. We will respond within a reasonable time and as required by applicable law.

Children’s privacy

Our website and services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect information from children.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Continued use of our website or services means you accept the updated policy.

Contact us

Questions about this policy? Contact Leo Dispatch Inc at leodispatchinc@gmail.com or (360) 524-3663.